YOUR PRIVACY

Both / And Limited T/A EDIT are committed to protecting and respecting your privacy.

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

We take your privacy very seriously and we ask that you read this Privacy Policy carefully as it contains important information on:

• the personal data we collect about you;

• how we look after your personal data when you visit our websites (regardless of where you visit from)

• with whom your personal data might be shared; and

• your privacy rights and how the law protects you.

WHO WE ARE

Both / And Limited T/A EDIT is the controller and responsible for your personal data (collectively referred to as “COMPANY”, “we”, “us” or “our” in this Privacy Policy).

WHEN WE MAY GATHER DATA

We may collect personal data about you when you:

• book a table with us;

• purchase or make payments for any of our products or services;

• sign up to our newsletter or mailing list

• contact us through our website;

• complete customer feedback or surveys;

• apply for a job with us.

WHAT DATA WE MAY GATHER

The personal data collected in the above manner may include your:

• full name;

• reservation and/or booking details;

• contact details including email address; telephone number; delivery address;

• purchase information including payment details;

• enquiries;

• preferences and/or likes or dislikes;

• CV, cover letter and other application details;

• website usage data.

PERSONAL DATA PROVIDED BY THIRD PARTIES

We may receive information about you from other sources (such as Resy), which we will add to the information we already hold about you in order to help us improve how we provide our products and services to you.

SPECIAL CATEGORIES OF PERSONAL DATA

The only special category of personal data which we collect from time to time via our website or through third parties is health information, such as accessibility and allergen information. For example, we may ask you or you may supply us with allergen information so that we can appropriately cater for you, and/or access requirements so that we can facilitate appropriate access to the premises where we are operating. We will only collect that special category of personal data with your explicit consent.

We do not ask for any special categories of personal data to be disclosed to us as part of any job application process via our website. Depending on the nature of the role, we may have to conduct further checks at a later stage and, where those checks will involve special categories of personal data, we will explain why we need that information and how we intend to use it.

PERSONAL DATA ABOUT OTHER INDIVIDUALS

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can:

• give consent on their behalf to the processing of their personal data;

• receive on their behalf any data protection notices;

• give consent to the transfer of their personal data outside the European Economic Area; and give consent to the processing of their special category personal data (further details relating to special category personal data is detailed below).

HOW WE USE THIS DATA

Collecting this data helps us understand what you are looking for from us, enabling us to deliver improved products and services.

Specifically, we may use data:

• for our own internal records;

• to improve the products and services we offer;

• to manage your bookings at our restaurant and ensure that we can provide you with a personalised experience with us;

• to process any orders for gift vouchers, event bookings and other products and services on our website;

• to contact you in response to any enquiries relating to our business and restaurant;

• to send you promotional emails about products, services, offers and other things we think might be relevant to you;

• to contact you via email for market research reasons and opportunities;

• to conduct research, statistical analysis and behavioural analysis;

• to carry out customer profiling and analyse your purchasing preferences (this is done with an anonymised process and will not identify you specifically);

• to detect and prevent fraud;

• to customise our website and its content to your particular preferences;

• to notify you of any changes to our website or to our services that may affect you;

• to carry out security vetting;

• to improve our services; and

• to review any job applications you submit to us.

MARKETING

We would like to send you information by email about our products and services, competitions or prize draws and special offers which may be of interest to you.

If you provide us with consent, we will share your details with our email marketing provider. We will only send you marketing messages (or share your details with the third parties listed below) when you click to or tick the relevant consent box when you provide us with your personal data. If you have consented to receive such marketing from us, or the third parties listed above, you can opt out at any time by using the unsubscribe function on each of our emails or by contacting us directly through the “Contact Us” section of this website.

WHEN WE MIGHT SHARE YOUR PERSONAL DATA WITH THIRD PARTIES

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or payment card information.

• service providers that help us to get any purchases which you make through our website to you, such as delivery companies, gift voucher printers, payment service providers;

• service providers that provide reservation systems for our venues, such as Resy and OpenTable;

• service providers that help us to run our business such as marketing agencies, website hosting providers, website developers, providers of wifi access at our venues and newsletter distributors;

• professional advisers including lawyers, bankers, auditors and insurers who provide advice to us when we require it;

• law enforcement agencies in connection with any investigation to help prevent unlawful activity;

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. If you would like any more information about the third parties which we work with to provide our services to you, please contact us on the contact details provided later in this Privacy Policy.

HOW WE ASK FOR CONSENT

In those cases where we need your consent to hold and process your personal data, we will ask you to check a box on any form requiring consent. By checking these boxes you are confirming that you have been informed as to why we are collecting the information, how this information will be used, for how long the information will be kept, who else will have access to this information and what your rights are as a data subject (all of which is set out in this Privacy Policy).

HOW WE KEEP PERSONAL DATA SECURE

To protect your information we have policies and procedures in place to make sure that only authorised personnel can access the information, that information is handled and stored in a secure and sensible manner, and all systems that can access the information have the necessary security measures in place.

We follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and GDPR.

All employees, contractors and sub-contractors receive the necessary training and resources to ensure they understand their responsibilities in relation to all of our policies and procedures.

In addition to these operational measures we also use a range of technologies and security systems to reinforce the policies and procedures, including ensuring that:

• access to personal data is strictly restricted to those employees who need access this information as part of their role;

• we store your personal data on secure servers and unauthorised external access to personal data is prevented through the use of a firewall;

• information used for reporting and/or customer profiling purposes is anonymised (so that it does not identify you);

• payment details are encrypted using SSL technology.

HOW LONG DO WE KEEP YOUR PERSONAL DATA

We will only retain your information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you would like more information about how long we retain specific types of your information, please contact us on the contact details provided at the beginning of this Privacy Policy.

TRANSFERS OF YOUR PERSONAL DATA OUT OF THE EEA

All information you provide via our website is stored on our secure servers within the European Economic Area (“EEA”). If any data that we collect from you is transferred to, or stored at, a destination outside the EEA at any time, we will update this Privacy Policy accordingly.

When you link to one of our trusted third party reservation supplier websites via our website or to a social media site via our website, any personal data which you provide them may be transferred or stored outside the EEA. Please check their websites’ Privacy Policy carefully.

CONTROLLING YOUR DATA

If you have entered your email address or any other personal details and agreed via 'opt-in' that we can use your information for marketing purposes, you have a right to unsubscribe at any time. You also have a right to access, rectification and deletion of your information at any time which you can exercise by using one or both of the following methods:

• Send an email to team[at]edit.london

• Click ‘unsubscribe’ at the bottom of any one of our emails

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998, and GDPR.

YOUR RIGHTS

The right to access information we hold about you.
At any point you can contact us to request the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days.

The right to correct and update the information we hold about you.
If the information we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.

The right to have your information erased.
If you feel that we should no longer be using your information or that we are illegally using your information, you can request that we erase the information we hold. When we receive your request, we will confirm whether the information has been deleted or tell you the reason why it cannot be deleted.

The right to object to processing of your information.
You have the right to request that we stop processing your information. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your information to comply with your other rights.

You have the right to request that we stop contacting you with direct marketing

The right to data portability.
You have the right to request that we transfer your information to another controller. Once we have received your request, we will comply where it is feasible to do so.

For your security we may need to verify your identity before we process your instructions above.

COOKIES AND TRACKING

WHAT IS A COOKIE?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

HOW WE USE COOKIES

We may use cookies to:

• recognise you whenever you visit this website (this speeds up your access to the website);

• store information about your preferences, so the website can present you with information you will find more relevant and interesting;

• obtain information about your preferences, online movements and use of the internet;

• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;

• target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and make your online experience more efficient and enjoyable.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

CONTROLLING COOKIES

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

LINKS FROM OUR SITE

Our website provides links to external websites, including our booking system and our social media websites.

Please note that we have no control of websites outside the www.edit.london domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the website’s data protection and privacy policies fully.

CONTACTING US

If you have any queries about this Privacy Policy, need further information about how we use your personal data or wish to lodge a complaint, please contact us by any of the following means:

Send us an email: team[at]edit.london

Write to us at: EDIT, 217 Mare Street, London E8 3QE